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I can't make calls from abroad but my 3G works. I've texted EE to check that my phone is set up to work abroad and this has been confirmed but calls, even when made using a foreign prefix, don't go through. What can I do?
Good afternoon @Niamhfitz
Welcome to community 🙂
I'm sorry to heat that you are having difficulty using your handset.
What kind of phone are you using?
Have you seen the Roaming with EE - What to do if you're having problems abroad support article?
I'd highly recommend reading that first.
The hints, tips and tricks listed should really help you.
One of these options may help you find the answers you need.
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