I can't go on safari on 3G

[Yasminemillen]

I can only connect when on wifi. On 3G however I can connect to all my other apps. It's just safari. It comes up with a message of 'safari cannot open page because your iPhone is not connected to the internet'. I have tried to reset network settings. This has not worked 

[Chris_B]

@Yasminemillen  Have allowed Safari to use cellular data ?  

[Yasminemillen]

How do I do that? 

[Yasminemillen]

@Chris_B

[Chris_B]

@Yasminemillen  Go to Settings>Mobile data and make sure the toggle is on.  ( green) 

[Yasminemillen]

@Chris_B it's not how do I change it? 

[Chris_B]

@Yasminemillen  Just press the toggle to enable it. 

[Yasminemillen]

@Chris_B it won't let me ... 

[Chris_B · Accepted solution]

@Yasminemillen  On this image do you have the top toggle on ?  And to enable Safari just toggle the toggle next to Safari.    This image is just to show what should be on and it’s not showing the correct app for Safari.  

[Yasminemillen]

@Chris_B Ah didn't realise you needed to turn mobile data on in order to change the toggle. Thanks 🙂

[Chris_B]

@Yasminemillen  That toggle at the top has to be on all the time to use cellular data if it’s off your not going to use cellular data at all,  that toggle is the master control toggle that will turn off cellular data all together. 

[Leanne_T]

Thanks for helping @Chris_B

Let us know if you need anything further @Yasminemillen.

Have a great day!

[Dee01]

Solved, thank you to the previous posts which really helped 😃🤓

[Leanne_T]

Great news @Dee01

Glad you got the help you needed from the community 🙂

Have a great weekend.