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20-01-2018 03:39 PM
20-01-2018 04:24 PM
20-01-2018 04:51 PM
Orange, pay monthly
20-01-2018 04:59 PM
Which country are you trying to call? Have you been able to call abroad before?
20-01-2018 05:11 PM
Norway & Sweden. I've checked that my roaming is on. I managed to whatsapp call the uk from Sweden but I guess that's using data
20-01-2018 08:56 PM - edited 20-01-2018 08:57 PM
Are you in the UK or Sweden right now? Are you using the correct international format when calling (+47 for Norway and +46 for Sweden)?
21-01-2018 10:04 AM
Hi @Mikee_reid
Welcome to the community. 🙂
Did @tm90's advice above help?
If not, could you confirm if you're in the UK or abroad.
Thanks
Chris
21-01-2018 11:34 AM
I'm in the uk at the moment. Yes I have the correct codes for Norway & Sweden
21-01-2018 11:39 AM
Hi Chris,
yes I'm in the uk. When ever I try & phone a Norway or Sweden number there's an automated message telling me these numbers are barred from my phone. Any help would be appreciated as I'm going to Norway on Tuesday
21-01-2018 11:42 AM - edited 21-01-2018 11:44 AM
Thanks for confirming, @Mikee_reid
It sounds like you may have an international bar on your phone.
Our customer service team should be able to have a look into that and remove it for you.
Please let us know how you got on, once you've spoken to them.
Chris
21-01-2018 04:10 PM
Hello Chris,
i called led customer support & they managed to reset my roaming account & it seems to have fixed the problem. Turns out there was call barring on my account for some reason.
Thanks for all the help
mikee
21-01-2018 04:11 PM
Hi TM90,
i called the customer support & they managed to reset my roaming account & it seems to have fixed the problem. Turns out there was call barring on my account for some reason.
Thanks for all the help
mikee
21-01-2018 04:19 PM
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