13-06-2017 04:06 PM
How to I unlock my old contract iPhone 5
as I've kept the same number etc all the codes & links only recognise my new one
13-06-2017 06:37 PM
In the forum you posted there is an EE guide explaining how to unlock your phone. Please see here.
13-06-2017 06:51 PM
@Kazzyp you need to manually enter the IMEI number and this is done by clicking the link that says. “ Not this device I want to unlock” when you fill out the online request form. Or you can call customer services to do this.
14-06-2017 11:14 AM
14-06-2017 12:22 PM - edited 14-06-2017 12:24 PM
If the device had been on your contract for at least 6 months, even if that contract has now been cancelled, you can just apply using the Unlocking your device form as the Pay Monthly option and giving the mobile number that it used to have. It will first show your current phone on that number & ask whether that is the device you want to unlock? If not, you will then have to type in the IMEI of the old phone.
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