16-09-2017 02:26 PM - edited 16-09-2017 02:28 PM
I am connected to movistar network. Mobile data works fine, however I cannot make a call or text?? I can recieve texts and calls......
16-09-2017 02:30 PM
How are you dialing.
07... or +447...
16-09-2017 03:35 PM
Welcome back to the EE Community.
What happens when you try to make a call?
Do you hear a recorded message?
17-09-2017 08:31 AM - edited 17-09-2017 08:33 AM
Please try the steps below.
If you’re still having problems your international bar may still be active; if you have an EE pay monthly account, I recommend logging into your My EE account on your phone's browser (not the app) or a computer. Once you're logged in, a chat window will pop up when an advisor is available.
If you can't get in contact with chat or have a different account type, please get in touch from an alternative phone.
Enjoy the rest of your trip 🙂
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