15-11-2012 10:40 AM - edited 15-11-2012 10:41 AM
I have recently ordered a Huawei mobile wifi dongle and have received it today. However, the SIM you have given me with it is not compatible with the device. The manual says you cannot use a dual standard/micro sim card. I have tried to fit in the SIM you gave me but it does NOT fit. It fits in upside down, but not the right way up. I am trying to call your tech support but I have been on hold for 17 minutes so far. I am not impressed.
15-11-2012 09:13 PM
Hi there.I'm afraid EE customer services do not officially monitor this forum. Charlotte (community manager) may be able to point you in the right direction though.
16-11-2012 12:28 PM
Are you still having problems? If so, send me your name, number and a brief description of your problem in a private message and I'll make sure the right person looks into this. You can PM me by clicking on my name and then send user a private message.
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