New Member

How to unlock phone

Currently i am at nepal and i need to use nepal network but my ee phone network provider doesn't let me use it. I have told ee abt it before 10 days and they said they will unlock for me which they haven't done. Also i cant use my ee network in nepal. When i tried to put other network sim catd it ask for pincode which i dont have. Please help me asap thankyou 🙂

by Grand Master
Grand Master

Re: How to unlock phone



Have you read any of the threads in the forum you posted as there are hundreds explaining what you need to do.


Try this EE guide.



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
EE Employee

Re: How to unlock phone

Hi @Sthapa


Welcome to the community! Smiley Happy


All the information you need is on the link @Northerner provided.


Are you currently an EE customer?  


If so you'll need to follow either the pay monthly or pay as you go process.


If you're not an EE customer please follow the second hand unlock process.


Thanks - Karen. Smiley Happy

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