by Mark1960

How to unlock iphone

by Grand Master
Grand Master

Re: How to unlock iphone

@Mark1960  Is this a device you got yourself from EE if it is fill THIS out


if it’s 2nd hand you will need to call customer services to request this and you’ll be charged £8.99 payable via a UK credit/debt card.


it takes up to 10 days to process a unlock request. 


EE will only unlock a contract device if it’s been over 6 months since the time of purchase even if that device is now a 2nd hand device. 

EE Community Support Team

Re: How to unlock iphone

Hi @Mark1960


Welcome to the community.


How did you get on following the brilliant advice from @Chris_B above?



Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.