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How to order nano SIM for T-mobile PAYG account

Am switching iPhones. Need nano SIM for T-Mobile pay as you go account. T-Mobile website states that this cannot be ordered online, but to phone 150. On phoning 150, I am unable to navigate to the menu which allows me to order a new SIM. Does anyone know how to do this?

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EE Community Support Team

Re: How to order nano SIM for T-mobile PAYG account

Hi @SimonRLam,

 

Welcome to the EE Community.

 

150 is the correct number to call.

 

Just pick the options closest to your query and a member of the team will get a SIM card ordered for you.

 

Thanks

 

James

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