by carrotmuseum Established Contributor
Established Contributor

Re: How to get though to customer services on PAYG device.

Run it down to 1p then get a new sim and number.  That might f*** 'em up a bit. 

 

Sadly no one in higher management reads these posts! 

by Ace Contributor
Ace Contributor

Re: How to get though to customer services on PAYG device.

I already have my Three SIM card. As soon as my balance hits 0 my number will be moved within one working day.

 

EE set an absolutely terrible example to Orange customers. How dare they have the cheek to let our Orange accounts rot so badly then come back with 'move to EE everything is so much better!' like all the frustration they put us through means nothing.

Highlighted
by UnhappyPerson Investigator
Investigator

Re: How to get though to customer services on PAYG device.

I'll be switching tomorrow, I've had enough of hidden charges and no customer service.

by nwajei Investigator
Investigator

Re: How to get though to customer services on PAYG device.

I do not know if to buy EE top up or Orange top up now. Which one would work for Orange PAYG? The idea of throwing away my Orange SIM is tempting although it might cause confusion for those who phone me on that number. I do not need data but I would like PAYG with cheap calls, texts and customer service. Can anyone advise me what is best - Virgin, 3, Giffgaff or Smarty?

by
EE Community Support Team

Re: How to get though to customer services on PAYG device.

Hi there @nwajei

 

Thanks for coming to the community.

 

You would purchase an EE top up card.

 

See our EE ways to top up Help page>

 

Thanks, Leanne.

by carrotmuseum Established Contributor
Established Contributor

Re: How to get though to customer services on PAYG device.

You can keep your number. I would recommend 1p mobile (which is run by EE)
AND they have an easy and viable contact method)

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