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by Lsentance
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How do you access an account with just the phone number?

I'm trying to access my daughters payg ee account, it's in my name but cannot find it using my email address! Is there anyway to access it using just a phone number?

1 SOLUTION

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Re: How do you access an account with just the phone number?

Hello @Lsentance there is only an email based recovery method for MYEE online accounts at the moment. If you cannot remember the email address registered please call customer service on 150 from your EE phone or 07953 966 250 from any other who can check/reset the online account for you. 🙂

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1 REPLY 1
by Profile closed
Not applicable
Solution

Re: How do you access an account with just the phone number?

Hello @Lsentance there is only an email based recovery method for MYEE online accounts at the moment. If you cannot remember the email address registered please call customer service on 150 from your EE phone or 07953 966 250 from any other who can check/reset the online account for you. 🙂

View solution in original post

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