26-08-2017 10:50 AM
I open an app and it closes immediately; or open an app and continue in it then screen suddenly jumps back to last screen, then back to home page
26-08-2017 11:03 AM - edited 26-08-2017 11:05 AM
@blumist This could be a faulty screen or even your device crashing because you’ve got it doing to many things at once, do you have apps running in the background? Have you tried resetting your device?
What device is it and is it up to date on software.
Also these apps are they up to date do they need updating? Are these apps still supported on your operating system !
26-08-2017 04:51 PM
Device Samsung 6 automatically been updated, last one yesterday.
Apps regularly updated
Apps running in background unnecessarily are closed by Lookout
If I reset my device won't I loose all my contents?
It is working perfectly now while typing this, checking email & using Messenger 😊
26-08-2017 05:07 PM
@blumist Is it one specific app ?
And resetting your device might what’s needed as it could just be a glitch that’s causing this with in the OS.
27-08-2017 09:33 AM
Nog just apps, can do it on home screen.Swipe to unlock..don't have time to enter pattern as flips back to lock screen, or if do manage to unlock and maybe go to phone contacts it flips back.
Power off can be difficult if it's playing up...can't tap button quick enough to get to confirm screen, then have to be quick to confirm! Working ok so far this morn, am on tablet at moment
Thank you for your help
27-08-2017 09:56 AM
@blumist You need to try a device reset.
27-08-2017 01:17 PM
Will do, it's behaving at the mo, so be interesting to see what starts it off 😊
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