18-03-2018 01:52 PM
I will be in Asia when I need to give 30 day notice, and possibly no where near a phone?
I will be back in the uk after and need the service during the last 30 days, so cancelling before I go away is not an option.
18-03-2018 02:28 PM
18-03-2018 02:31 PM
If you can't phone you may write to EE at:
EE Customer Services
6 Camberwell Way
Tyne and Wear
Your notice will be taken from receipt of the letter.
If you have Internet there you could try the landline nos. in my sig. over Skype.
18-03-2018 02:34 PM
That is not clear, that statement is allowing for a postal delay, not a forward dating of the notice. If I could post the letter I would probably be able to phone.
18-03-2018 02:36 PM
Mobile broadband contract, and I need the broadband to work on my return. and while in Europe before heading to Asia
18-03-2018 02:50 PM
I thought it is clear enough. I agree it is not exactly predictable, but that is EE's T&Cs. Similar would apply in reverse had the notice period been defined as starting from when you dated the letter. EE would not have had the 30 days notice they require by contract, particularly when posted from some far-flung place.
It is your choice, not EE's, to be almost incommunicado at the operative time.
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