by Hw1 Investigator
Investigator

How do I get on to my ee broadband account

Can someone tell me how I can find out what my bill is as I have forgotten my password and the website won’t allow me to change it 

4 REPLIES 4
by Grand Master
Grand Master

Re: How do I get on to my ee broadband account

This user discussion forum can have no access to your specific a/c. You will need to call CS to find that out if you can't get online.

 

Can't you change your pwd at "Forgotten your ... or password" ?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Hw1 Investigator
Investigator

Re: How do I get on to my ee broadband account

I have got a user name so when I press forgotten password it tells me that I can’t change it cos I have not set up any security questions 

by Grand Master
Grand Master

Re: How do I get on to my ee broadband account

Then you've no option but to phone CS.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: How do I get on to my ee broadband account

Hello there @Hw1

 

Thank for posting on the community.

 

Please do follow @XRaySpeX advice and give us a call.

 

Our broadband team will be happy to help you.

 

Thanks, Leanne.

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