How do I get my free 5g on my phone I got the 5g wen I sins up for home bord get

callumnewton · ‎16-05-2017

Fatboy71 · ‎16-05-2017

I'm not sure what mobile plan you are currently on, but the data boost is only available on 12 month sim only plans and pay monthly plans. It is not available on the 30 day sim only plans.

I would assume that on or after your first billing date, the 5 GB data boost would be then applied.

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XRaySpeX · ‎16-05-2017

You should get it within 30 days of your BB going live.

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Karen_C · ‎16-05-2017

Afternoon @callumnewton

As @XRaySpeX advised it can take 30 days to show on your account.

If the 30 days has passed - please give Customer Services a quick call.

They'll be able to check your account.

Pop back and let us know if you get everything sorted.

Thanks - Karen.

EE Help >

Log into My EE >

Mustrum · ‎18-05-2017

It did not take long for me to get my extra 5Gb, just about a week.

How do I get my free 5g on my phone I got the 5g wen I sins up for home bord get

Re: How do I get my free 5g on my phone I got the 5g wen I sins up for home bord

Re: How do I get my free 5g on my phone I got the 5g wen I sins up for home bord

Re: How do I get my free 5g on my phone I got the 5g wen I sins up for home bord

Re: How do I get my free 5g on my phone I got the 5g wen I sins up for home bord

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