Highlighted
by lucymassey16
Explorer

How do I get a doc with IMEI and purchase detaiks on for an insurance claim?

My phone's damaged and trying to claim on my insurance, HOWEVER, they've asked for a document with my name and address, make and model of device, IMEI number and date of purchase.

Unfortunately, my receipt does not have the IMEI number on it and the phone box naturally only has the IMEI......... 

I'm stuck! Where can I get a document with all the above on?

1 SOLUTION

Accepted Solutions
by
EE Employee
Solution

Re: How do I get a doc with IMEI and purchase detaiks on for an insurance claim?

Hi and welcome to the community community @lucymassey16.

 

Please do give our customer services a quick call as they can provide a proof of ownership for yourself.

 

Many thanks,

 

Lee

View solution in original post

3 REPLIES 3
by
EE Employee
Solution

Re: How do I get a doc with IMEI and purchase detaiks on for an insurance claim?

Hi and welcome to the community community @lucymassey16.

 

Please do give our customer services a quick call as they can provide a proof of ownership for yourself.

 

Many thanks,

 

Lee

View solution in original post

by lucymassey16
Explorer

Re: How do I get a doc with IMEI and purchase detaiks on for an insurance claim?

Thank you! 

by
EE Employee

Re: How do I get a doc with IMEI and purchase detaiks on for an insurance claim?

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