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Visitor

How do I cancel?

Hi! I've come to the end of my contract term with EE and I don't want to renew. What's the best and quickest way to end my contract completely? Thanks in advance!

1 SOLUTION

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by Ace Contributor
Ace Contributor
Solution

Re: How do I cancel?

Hello @AD2017 you can only cancel an EE contract over the phone or in writing with over the phone being quickest:

 

http://ee.co.uk/help/help-new/managing-and-using-my-account/leaving-ee/how-do-i-cancel-my-pay-monthl...

 

🙂

View solution in original post

2 REPLIES 2
Highlighted
by Ace Contributor
Ace Contributor
Solution

Re: How do I cancel?

Hello @AD2017 you can only cancel an EE contract over the phone or in writing with over the phone being quickest:

 

http://ee.co.uk/help/help-new/managing-and-using-my-account/leaving-ee/how-do-i-cancel-my-pay-monthl...

 

🙂

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by
EE Community Support Team

Re: How do I cancel?

Hi @AD2017

 

Thanks for coming here 🙂

 

I'm sorry to hear your thinking of cancelling, is it something we said or did?

 

We'd love to keep you as part of EE, have you discussed your options with us via customer services at all?

 

If you do want to leave, then please follow the procedure in our How do I cancel my pay monthly contract? help and support pages as @tm90 has sent you to.

 

I do hope you stay, but if you're looking to leave, then we hope to see you back again some day.

 

The door is always open for you.

 

Richard

 

🙂

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