by OlieWoodland91
Explorer

How do I cancel my contact and pay off if I’m in Thailand?

I tried to cancel my EE business account before I left to go travelling but surprise surprise the team was down for maintinance so now I am stuck in Thailand with my contract still running! The only option I can find is to pay £2.50 a minute to phone customers services which will cost endless amounts! HELLLPPP PLEASE

2 REPLIES 2
by Grand Master
Grand Master

Re: How do I cancel my contact and pay off if I’m in Thailand?

@OlieWoodland91  Unfortunately you will have to call,  contract terminations have to be made via a call as you have to be told how much it will cost to pay of the remaining term of the contract. 

by OlieWoodland91
Explorer

Re: How do I cancel my contact and pay off if I’m in Thailand?

I ended up finding a way doing it through Skype call which cost me £5. Thank you for your reply Chris.

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