22-07-2017 12:37 PM
Hi, after 2 months problem free, the WiFi calling icon on my s5 has disappeared. Wifi is fine and WiFi calling is switched on in settings. Any help appreciated.
22-07-2017 12:40 PM
Have you tried restarting your phone?
Have you changed your router/settings/ISP?
22-07-2017 12:46 PM
Yes I've tried all different combinations of restarting and WiFi settings. I haven't changed any settings recently
22-07-2017 01:07 PM
No we don't have that option at the moment. Our current WiFi shows strong signal on the phone and other devices though
22-07-2017 01:21 PM
Thanks for getting back to me @Chris321
Have you tried deleting all WiFi connections on the phone then re-connecting?
The next step would be to do a back up and factory reset - testing WiFi Calling before putting any data back onto the phone.
Let me know how it goes.
Thanks - Karen.
22-07-2017 01:36 PM
Picked up the phone to do this and WiFi calling icon is back! It's been 3 days so must be your positive energy. Thanks to yourself and Northerner for your help.
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