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by Nathanandme
New Member

Hi it wont let me add my number on the app. What can i do to sort this out?

Hi it wont let me add my number on the app. What can i do to sort this out? The page just refreshes and doesnt get to the email part even though my number is correct. Can anyone please advise on what i should do?

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: Hi it wont let me add my number on the app. What can i do to sort this out?

Hello @Nathanandme try online through a browser:

 

https://id.ee.co.uk/id/login

 

🙂

by
EE Community Support Team

Re: Hi it wont let me add my number on the app. What can i do to sort this out?

Good morning @Nathanandme

 

Thanks for coming here to see us in community 🙂

 

Have you recently subscribed to the My EE app?

 

Have you tried logging in through a browser as @tm90 has suggested?

 

Let us know how you get on.

 

Thanks

 

Richard

 

🙂

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