I’ve just had a fantastic customer experience when calling customer services and thought it was worth bringing to your attention.
I called to discuss roaming options for my trip to New Zealand and talked to a lovely girl named Courtney (based in Portsmouth I think....unless she said Plymouth). She was so helpful and spent time discussing all options and which would suit my needs (without breaking the bank) and was so very pleasant, polite and just lovely to speak to. A real credit to EE as a business.
Hopefully she will get some recognition for the fantastic service she provides