by Ollym02
New Member

EE wont recognise my number when I try to register for my ee

Recently got a new phone and I can't register with my EE because it says my number isn't recognised. Anyone know how to fix this?

2 REPLIES 2
by Grand Master
Grand Master

Re: EE wont recognise my number when I try to register for my ee

@Ollym02  Have you ported a number from a different network to EE ?  If you have it would be best to call customer services so they can reset your account.   Even if you haven't it sounds like a reset would fix this issue. 

Highlighted
by Beth1980
Visitor

Re: EE wont recognise my number when I try to register for my ee

I have tried registering for an account but my number isn't recognized. I've had the same number for nearly 15yrs!

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