by WayneBigginsJr
Explorer

EE Top Up Voucher/T-Mobile Sim Confusion

Hello cyberspace, took a trip to the local EE Store in Cameron Toll Edinburgh to buy a Top Up Voucher for my T-Mobile (EE) phone, with money ready I was told in no uncertain terms that "we only have EE top ups, T-Mobile vouchers are no longer available". Hmm that was quite a surprise and left me confused, have I missed some recent development? I can't see any mention of T-Mobile disappearing on this, the official website of EE. Can anyone confirm this? Thanks for reading. 

1 SOLUTION

Accepted Solutions
by
EE Employee
Solution

Re: EE Top Up Voucher/T-Mobile Sim Confusion

Hi @WayneBigginsJr and welcome to the community.

 

Just to confirm, EE vouchers can be used to top up all three brands.

 

I will certainly feed this back to the retail team.

 

Many thanks,

 

Lee

5 REPLIES 5
by Profile closed
Not applicable

Re: EE Top Up Voucher/T-Mobile Sim Confusion

Hello @WayneBigginsJr T-Mobile top ups are still available and EE stores do sell them yes. The information you received is not correct I am sorry.

 

Here is a link containing all the ways you can top up on EE, T-Mobile and Orange:

 

http://ee.co.uk/help/accounts-billing-and-topping-up/pay-as-you-go-top-ups/ways-to-top-up#tmobile

 

🙂

Highlighted
by Grand Master
Grand Master

Re: EE Top Up Voucher/T-Mobile Sim Confusion

EE vouchers can be used to top up Orange and T-Mobile pay as you go accounts. Hence there is no point in EE stores stocking Orange and T-Mobile vouchers.

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by
EE Employee
Solution

Re: EE Top Up Voucher/T-Mobile Sim Confusion

Hi @WayneBigginsJr and welcome to the community.

 

Just to confirm, EE vouchers can be used to top up all three brands.

 

I will certainly feed this back to the retail team.

 

Many thanks,

 

Lee

by WayneBigginsJr
Explorer

Re: EE Top Up Voucher/T-Mobile Sim Confusion

Thanks for the prompt replies, thats the problem solved, very much appreciated.

by
EE Employee

Re: EE Top Up Voucher/T-Mobile Sim Confusion

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