04-09-2015 12:42 PM
@fsnet email is not working
Found the following information from NS Lookup and I presume this is the cause – please correct it asap
Lookup failed: fsnet.co.uk Host not found
Network IP address lookup:
Domain name: fsnet.co.uk
ORANGE HOME UK PLC
Registered on: 04-Aug-1999
Expiry date: 04-Aug-2015
Last updated: 29-Jun-2015
*** This registration has been SUSPENDED. ***
WHOIS lookup made at 11:44:26 04-Sep-2015
Solved! See the answer below or view the solution in context.
04-09-2015 12:53 PM
Agreed - This is ths reason and an absolute disgrace.This MUST be sorted ASAP I am without email for my '.fsnet.co.uk' account.
Blimey its only £6 to renew - Come on EE - SORT THIS OUT 1000's are without email because of the failure to renew the domain fsnet.co.uk.
04-09-2015 02:24 PM
Wow is this why my fsnet email isnt working - there must be 1000s of people affected by this - when I rang this morning I was told it was a server issue and would be sorted within 24 hours max.
04-09-2015 03:56 PM
04-09-2015 04:02 PM
Called EE - Creepers what a nightmare. . . .Anyway was fobbed off with 'it's a server problem blah blah'.It isn't the domain name requires renewing because someone forgot to - it has been suspended by Nominet.
As of 15:56 it still had not been renewed.Looks like we are in for a long and frustrating wait.
Result of WHOIS query:
Domain name: fsnet.co.uk Registrant: ORANGE HOME UK PLC Registrant type: UK Public Limited Company, (Company number: 3014367) Registrant's address: Verulam Point, Station Way St Albans Hertfordshire AL1 5HE United Kingdom Data validation: Nominet was able to match the registrant's name and address against a 3rd party data source on 10-Dec-2012 Registrar: Corporation Service Company (UK) Limited [Tag = CSC-CORP-DOMAINS] URL: http://www.cscprotectsbrands.com Relevant dates: Registered on: 04-Aug-1999 Expiry date: 04-Aug-2015 Last updated: 29-Jun-2015 Registration status: Renewal required. *** This registration has been SUSPENDED. *** Name servers: pridns1.svr.pol.co.uk pridns2.svr.pol.co.uk pridns3.svr.pol.co.uk pridns4.svr.pol.co.uk WHOIS lookup made at 15:56:08 04-Sep-2015
04-09-2015 04:08 PM
DISGUSTING!!!! come now EE how about compensation for this terrible error on your part? I am waiting on a flight confirmation for a flight on sunday............ hmmmmmmmmmmmm
04-09-2015 04:10 PM
Thanks for update, hopefully not EE's way of removing old domains !!!......just let them expire
04-09-2015 06:34 PM
back online to Aug next year.....
Probably Sept 2016. Looks like Nominet gave EE exactly a month to pay their dues.
06-09-2015 03:01 PM
Compensation for emails? Seriously? I thought your price plan was calls, texts and internet as well as your online account perhaps but email? Why would a mobile phone network have to compensate anybody for an email account not working? You don't pay them for this do you? Best of luck with it but I don't think you have any chance of getting credit for that.
06-09-2015 03:33 PM
@spq2013: You've got this arse about face. This email is an integral part of the Broadband service, for which, if you are a current customer, you are paying.
by kraftygirl 22:07 11.04.15
by adamhanm 17:41 12.07.15