by jessicaaa53
Visitor

Does EE Broadband Support VPN

In my new role, i am requried to work from home using a VPN. I have logged my IP address with the IT team and yet i cannot connect.

 

The error message states the following

 

Remote Desktop cant connect to the remote computer for one of these reasons:

1) remote access to the server is not enabled

2) the remote computer is not available on the network

 

I have used the VPN on another internet provider and it seems to work but i am having real issues with connecting to EE.

 

Unfortunatley i am unable to download a network sheild.

 

Does anyone else have any surgestions?

 

Thank you in advance.

1 REPLY 1
by
EE Employee

Re: Does EE Broadband Support VPN

Good Afternoon @jessicaaa53

 

Welcome to the Community! Smiley Happy

 

Have you spoken to your IT support at work?

 

Does your laptop/computer pick up the EE Broadband OK?

 

Thanks - Karen. Smiley Happy

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