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In my new role, i am requried to work from home using a VPN. I have logged my IP address with the IT team and yet i cannot connect.
The error message states the following
Remote Desktop cant connect to the remote computer for one of these reasons:
1) remote access to the server is not enabled
2) the remote computer is not available on the network
I have used the VPN on another internet provider and it seems to work but i am having real issues with connecting to EE.
Unfortunatley i am unable to download a network sheild.
Does anyone else have any surgestions?
Thank you in advance.
Good Afternoon @jessicaaa53
Welcome to the Community!
Have you spoken to your IT support at work?
Does your laptop/computer pick up the EE Broadband OK?
Thanks - Karen.
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