by Carlygunn Investigator
Investigator

Different email address on Apple Music

Hi, I have registered for the 6 month free Apple Music, however my Apple ID. Is registered under a different email address.

is there a way to link the two accounts?

thanks 

6 REPLIES 6
by Grand Master
Grand Master

Re: Different email address on Apple Music

@Carlygunn Your Apple ID and the e-mail address you use for EE are not linked.   It’s your account and phone number that’s used.  

by Carlygunn Investigator
Investigator

Re: Different email address on Apple Music

Aw right thanks, it's still not working though keeps saying I don't have a membership 😕

by Grand Master
Grand Master

Re: Different email address on Apple Music

Check in your phone Settings whether the mobile no. it thinks it is is correct. If not, try putting the SIM in a simple feature phone if you have 1 available where you can change the stored no. manually. That should fix it.

 

Or call EE as generally a network refresh will correct the number which is in the device.

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by
EE Community Support Team

Re: Different email address on Apple Music

Hello there @Carlygunn

 

Thanks for coming here.

 

Is the number showing correct in your device settings?

 

To check follow the below steps,

 

  • iPhone – Tap Settings>>> Phone>>>My Number
  • Android – Tap Settings>>> About Phone>>>My Phone Number

 

If not what device are you using?

 

Thanks 🙂

 

by Carlygunn Investigator
Investigator

Re: Different email address on Apple Music

Thanks, I have a iPhone. Checked the number and it's correct. Will try calling EE today. 

by
EE Community Support Team

Re: Different email address on Apple Music

Let us know how you get on @Carlygunn

 

Thanks

 

James

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