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by RyanMeek Investigator

Delivery help

I ordered my upgrade this morning, which was an iphone 5s to which i had to pay £10 upfront cost for it. I recived an email which said the order was confirmed and they'd be in touch shortly to confrim what happens next! Its been 5 hours since and i havent been contacted and also havent been charged the £10 yet, is this because it takes time to process an order? Im just looking for some info since ee seem to be so vague about whats going on..?
by Legend

Re: Delivery help



Phone CS and ask them? 


This is a customer forum not one CS use. 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
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