by Denver Investigator


On EE, why does data run out so quick on iPhone's when you go on YouTube? This issue needs to be sorted out. I had 1GB of data and within 10 minutes it finished when I went on youtube.

by Grand Master
Grand Master

Re: Data

EE Employee

Re: Data

Hi @Denver


Please do take the time to read @Chris_B's post as it's really helpful.


It's nothing to do with the network - it's down to the settings on the phone and YouTube.


If you're on a Pay Monthly plan it may be worth speaking to customer services to see if there's a better plan for you, with more data.


Thanks - Karen. Smiley Happy

by Grand Master
Grand Master

Re: Data



Depends on the quality of the video and time you are on YouTube. 


1GB isn't much tbh and add to YouTube other services using the Internet then it will run out fast. 



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