22-12-2017 09:30 PM
Keep receiving error when trying to gift data.
. Both sims are on my account.
. They're not on a shared plan.
. They have more than the minimum 500mb of data remaining.
. I've uninstalled and reinstalled the app.
. 1 sim is from an iPad and the other a phone.
Please advice on how I can rectify this. Thanks
23-12-2017 07:50 AM
They are both on contract with EE.
I'm trying to gift from the ipad to the phone.
Unfortunately it won't let me take a screen shot of the error but it says "somethings gone wrong. It's our fault. We're trying to fix it. Please try again. Error code 1f79e"
23-12-2017 08:30 AM
11-01-2018 10:43 PM
I have four phones on my account;
Mine iPhone X Pay Monthly contract
Wifes iPhone 7 Sim only Pay Monthly contract
Sons iPhone 6 Pay Monthly contract
Daughters iPhone 6 Pay as you Go
All phones show on my account no problem at all, however when I try and gift some data to my wife, her name and my daughters don’t show up on the gift data screen. Another words I am only able to transfer data to my sons phone.
Thanks in advance
by Jneux 30-12-2017
by Gnomeface 23-12-2019