by geoffkeys
Explorer

Changing from T Mobile pay monthly plan to pay as you go

Hi.

I'm currently on a T Mobile pay monthly plan. I'm now out of the UK and will be for at least a year. This means I'm paying £8 per month with no benefit. I have no need to use the SIM. Is it possible to change to a pay as you go plan without having to get a new SIM card? If I can do that then I'll just need to use the phone every 6 months so as to keep my number.

Thanks,

 

Geoff

11 REPLIES 11
by Brilliant Contributor
Brilliant Contributor

Re: Changing from T Mobile pay monthly plan to pay as you go

This isn't possible I'm afraid as they no longer supply T-Mobile sims.

 

They would need to send out an EE sim. But they don't ship abroad.

 

You could ask a friend or relative to post to you if you get the sim posted to their address. But this may leave you without service for a short while.


BrendonH (Android Expert) Samsung Galaxy S10+ (Android 10 Beta)
If I have helped please click the THUMB/SOLUTION buttons below
by geoffkeys
Explorer

Re: Changing from T Mobile pay monthly plan to pay as you go

Thanks for the answer. I was hoping they could just alter my SIM within their system but that would be too easy, wouldn't it? I'll have to wait until I'm in a place where I can receive post and then maybe do it then.

I presume I can put some money on the SIM when I order it so that it's operable straight away. 

by geoffkeys
Explorer

Re: Changing from T Mobile pay monthly plan to pay as you go

Let me widen this question a bit.

As I said, I'm paying £8 per month for a SIM tat i don't use.  The usage I'm paying for expires every month, so it's a real waste of money. I believed that with pay as you go I just needed to put some money on it and then use, or top it up, once every 180 days. Looking at EE, they seem to want me to top up every 30 days, which defeats the object. My main aim is to keep my phone number but at as small a cost as possibel. Any suggestions?

by Brilliant Contributor
Brilliant Contributor

Re: Changing from T Mobile pay monthly plan to pay as you go

They every 30 days is for a PAYG pack. You can revert it to a normal PAYG though by texting a short code.

 

Being abroad it may be worth looking at aan abroad pack.

 

 To keep your phone number would result in loss of service if you d the way I suggested before as the number would tranfer over to the new sim.


BrendonH (Android Expert) Samsung Galaxy S10+ (Android 10 Beta)
If I have helped please click the THUMB/SOLUTION buttons below
by geoffkeys
Explorer

Re: Changing from T Mobile pay monthly plan to pay as you go

OK, thanks Brendon.

I'm not worried about losing service so getting a standard EE PAYG might be the answer.

by
EE Community Support Team

Re: Changing from T Mobile pay monthly plan to pay as you go

Hello there @geoffkeys

 

Thanks for posting on the community.

 

If you wish to change to pay as you go please give us a call on 150.

 

Our customer service team will get everything sorted for you,

 

Let us know if you need anything further 🙂

by geoffkeys
Explorer

Re: Changing from T Mobile pay monthly plan to pay as you go

Thanks for that Leanne. I'll give you a call when I'm able, maybe next week.

by geoffkeys
Explorer

an you please give mRe: Changing from T Mobile pay monthly plan to pay as you go

Can you please give me a number I can call from abroad. I'll be using a different phone.

Thanks,

 

Geoff

by
EE Community Support Team

Re: Changing from T Mobile pay monthly plan to pay as you go

Hi @geoffkeys

 

Yes of course, if you call us on +44 (0) 7953 966 250 we can get this sorted for you.

 

Have a lovely day 🙂

by geoffkeys
Explorer

Re: Changing from T Mobile pay monthly plan to pay as you go

Terrific, thanks. 🙂

by
EE Community Support Team

Re: Changing from T Mobile pay monthly plan to pay as you go

No problem @geoffkeys

 

Come back anytime 🙂

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