by
Former EE Community Manager

Change to billing - help needed!

Hi team!

 

I need your advice, please 🙂

 

Jmitchel has asked a question about billing here: https://community.ee.co.uk/t5/Community-stars-private-board/Why-is-EE-billing-getting-so-vague-now/t...

 

I don't know where to start on this one! Can anyone help me? @Leanne_T @Karen_C @James_B @Lee_H

 

Many thanks, Amanda

3 REPLIES 3
by
EE Community Support Team

Re: Change to billing - help needed!

Hi @AmandaH.

 

This has just come through to us very sorry for the delay.

 

To be honest we all looked at this yesterday and had no response to add.

 

This is something the company has chosen to change, I am sure this is for a good reason.

Mine is fine and I love the new layout I think it is user preference. Some do not like change.

 

Sorry I could not offer more help on this.

by
Former EE Community Manager

Re: Change to billing - help needed!

No worries 🙂 - and thanks for your take on it.

 

I have tracked down someone in our team here who may be able to offer some insight... Let's see!

 

Thanks for taking time to reply. (I'm dying to find a way to drop a 'canny good' in to the conversation!)

by
EE Community Support Team

Re: Change to billing - help needed!

Thanks @AmandaH

 

Ha ha yes you need to do this!

 

No one will have a clue down there 🙂

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