by Nalawrence990
New Member

Cant track my repair

Hi Everyone,

I have bee trying to track my repair online, however nothing seems to come up. I have had an email to say that it has been received at the repair centre, but the tracker is blank. 

Maybe im not inputting the information correctly? I have put just my phone number in the top box plus my post code, then tried repair number/postcode and all numbers + postcode and nothing! 

EE Employee

Re: Cant track my repair

Hi @Nalawrence990 and welcome to the community.


When you pop over to, which step of the journey is it showing.


Many thanks,



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