by Longhurst_7
Visitor

Cant make calls from the us even tho I received this txt upon landing. Hi from

Cant make calls from the us even tho I received this txt upon landing. 

Hi from EE. Just a reminder that while you're in The United States of America you can use your plan minutes, texts and data allowances at no extra cost. Other charges are the same as when you're in the UK.

Call +447953966150 for Customer Services (free to call) & 112 in case of emergency. Have a good trip!

1 REPLY 1
by
EE Community Support Team

Re: Cant make calls from the us even tho I received this txt upon landing. Hi fr

Hi @Longhurst_7

 

Welcome to the EE Community, I hope you're having a lovely time in the USA. 🙂

 

It sounds like, although your roaming is set up, there seems to be an international bar on your account.

 

I recommend logging into your My EE account on your phone's browser (not the app) or a computer. Once you're logged in, a chat window will pop up when an advisor is available.

 

If you can't get in contact with chat, please get in touch from an alternative phone.

 

Enjoy the rest of your trip 🙂

 

Chris

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