05-09-2017 05:10 PM
I've just arrived in France and received a text from EE to say I can use my texts, calls and data as usual yet when I text someone, it doesn't send and my calls are cut off. My data works as usual though. It says that I'm on 'Orange F'. I had the same issue in Amsterdam last week where it changed to T-Mobile.
05-09-2017 07:06 PM
@MegMc Have you enabled roaming on your account? If not login to your online account and wait for a live chat window to pop up you can use this to request roaming to be enabled on your account. It can take up to 24 hours before you get a working signal on your device.
05-09-2017 07:22 PM
I have tried using other networks but none of them work.
When I make a call, it says that the cal can't be made and immediately after, the call is ended.
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