by Hesketh97

Can't make calls or send texts abroad

I'm unable to make any calls or texts abroad, this includes any calls or texts to EE or 150? Is there any known solution to this? I've tried checking my provider and that my roaming is on but I still can't?

EE Employee

Re: Can't make calls or send texts abroad

Hi @Hesketh97 and welcome to the Community.


So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.


Please also can I get you to try and ring using format of 00447*********


Which country are you currently in.


Also, please let me know If you are using an EE personal or business account?



Many thanks,



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