New Member

Can't get into my account

When I try to get into my account with ee mobile app I forgot my password so created another one but when i try to confirm my number to log in its saying this account already exists please help 

by Brilliant Contributor
Brilliant Contributor

Re: Can't get into my account

Hello @Kezza1979,


Welcome to the community,


I would suggest you ring EE customer service to get this sorted, they can reset it and set you up, so that you can access your account.

EE Community Support Team

Re: Can't get into my account

Hello there @Kezza1979


Thanks for posting on the community.


If you can follow @Schockwave advice and get in touch with us.


We will be able to help you get this sorted.


Have a lovely day 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.