Highlighted
by Investigator
Investigator

Can’t connect to 4GEE WiFi from laptop

I recently started using the 4GEE WiFi (payg). All was fine for a couple of weeks, could connect both my laptop and iPhone to the network. But in the last couple of days my laptop has stopped connecting to the WiFi. The laptop recognises the WiFi and the signal is strong, but when I try to connect to it, I get an unable to connect message. I can still connect on my iPhone just fine.

 

any suggestions?

4 REPLIES 4
Highlighted
by Grand Master
Grand Master

Re: Can’t connect to 4GEE WiFi from laptop

Hi, 

 

Forget the connection and connect again fresh.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
Highlighted
by Investigator
Investigator

Re: Can’t connect to 4GEE WiFi from laptop

Hi northerner 

 

i just tried your your advise and still get no connection

Highlighted
by Investigator
Investigator

Re: Can’t connect to 4GEE WiFi from laptop

I seem to have fixed the problem

 

i just turned of the EE MIFI for about 30 seconds, then turned it back on and I was able to connect again. 

 

Thanks for for the help. Hope this helps others

Highlighted
by
EE Community Support Team

Re: Can’t connect to 4GEE WiFi from laptop

Hi @dib83,

 

Welcome to the EE Community. Smiley Happy

 

I'm happy to hear a reset fixed the issue for you, thanks for the update.

 

James

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.