21-08-2017 03:42 PM
Im currently abroad and cannot txt or call so i believe that call baring is the issue. Can i have this deactivted wothout having to call ee as i cannot make calls to do this??
21-08-2017 05:00 PM
If you're on pay monthly contract, login to My EE then click manage device then check if roaming is enabled.
21-08-2017 06:16 PM - edited 21-08-2017 06:17 PM
Hi @mrarsanderson and welcome to the community.
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are
Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?
21-08-2017 07:51 PM
Hello there i hve had to change my log in details to start an ee log in. I have checked and the call roaming is not activated. When i click it and press apply it says this cannot be performed. Please try again later. I really need this working asap. Thank you for your help.
21-08-2017 07:55 PM
Hello there i have tried both things and it says outgoing calls bared. The call roaming isnt selected on 'my ee' but i cant activate it. It says currently unable to pereform. Try again later. Im starting to get a little frustrated to say the least. I hate that it is assumed i would want options like this off. Please can we get this sorted asap. Thabk you
21-08-2017 07:56 PM
Our customer service team will be able to assist with your issue.
The link will be active till 8pm (UK TIME).
Let me know how you get on.
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