by Steven5 Investigator
Investigator

Can I get a replacement for my s8 plus?

Hi all,

So recently I bought a s8 plus 2 months ago and everything was fine until yesterday. My phone suddenly stopped fast charging and switched to slow charging and not cable charging (maybe this was due to the software update?). When I found out, I went online for solutions but they didn't work so I decided to factory reset. But this didn't solve the issue. Now I have come to the point to get a replacement but don't know if I can. I've looked on the manufacturers website and saw that it had 2 years warranty. Is this true? Can I get a replacement?

 

Thank for reading. I hope to see some replies as well as solutions. 

 

Steven~

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Can I get a replacement for my s8 plus?

@Steven5  Just contact Samsung as you do have a 2 year warranty with them.  

View solution in original post

5 REPLIES 5
by Grand Master
Grand Master
Solution

Re: Can I get a replacement for my s8 plus?

@Steven5  Just contact Samsung as you do have a 2 year warranty with them.  

View solution in original post

by Steven5 Investigator
Investigator

Re: Can I get a replacement for my s8 plus?

I guess 😆

by
EE Community Support Team

Re: Can I get a replacement for my s8 plus?

Hello there @Steven5

 

Thanks for coming here.

 

Have you spoken to our customer service team to see what they can do for you?

 

Thanks, Leanne.

by Steven5 Investigator
Investigator

Re: Can I get a replacement for my s8 plus?

Hey there,

Thank for replying. Just to let you know I have popped into Samsung and they gave me a replacement 😀

 

Kind Regards,

Steven 

by
EE Community Support Team

Re: Can I get a replacement for my s8 plus?

Great news @Steven5

 

Have a lovely weekend 🙂

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