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by brendantravis Investigator
Investigator

Can I change the delivery address for a replacement sim?

I've already ordered a replacement sim but it never gave me an option to choose a delivery address. I assume it will be delivered to the billing address but being a student, that address will not do. Is there any way to change the delivery address after the request has been sent?

 

Also, will this cost anything? I've seen numerous posts that it does but on the page I requested one it didn't say anything...

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Can I change the delivery address for a replacement sim?

No it will go to your billing address.

You can always pop into a store and get a replacement there for free.
Brendon

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EE Contact Details...

150 from EE Mobile
0800 956 6000 (Option 5) from any other phone
0800 079 8586 Home Broadband & EE TV

8 REPLIES
by Grand Master
Grand Master
Solution

Re: Can I change the delivery address for a replacement sim?

No it will go to your billing address.

You can always pop into a store and get a replacement there for free.
Brendon

If you think I helped please take time to press the button below
Community guidelines

EE Contact Details...

150 from EE Mobile
0800 956 6000 (Option 5) from any other phone
0800 079 8586 Home Broadband & EE TV

by brendantravis Investigator
Investigator

Re: Can I change the delivery address for a replacement sim?

Thanks.. Is there anyway I can cancel the order so I can just go into a store?

by Grand Master
Grand Master

Re: Can I change the delivery address for a replacement sim?

You can just go to store anyway.

Of you order another reacement it deactivates the one that has been sent so no one will be able to use it.
Brendon

If you think I helped please take time to press the button below
Community guidelines

EE Contact Details...

150 from EE Mobile
0800 956 6000 (Option 5) from any other phone
0800 079 8586 Home Broadband & EE TV

by brendantravis Investigator
Investigator

Re: Can I change the delivery address for a replacement sim?

Thanks, I'll do that. And is there no cost to the one being sent?
by Grand Master
Grand Master

Re: Can I change the delivery address for a replacement sim?

What network brand are you on?
Brendon

If you think I helped please take time to press the button below
Community guidelines

EE Contact Details...

150 from EE Mobile
0800 956 6000 (Option 5) from any other phone
0800 079 8586 Home Broadband & EE TV

by brendantravis Investigator
Investigator

Re: Can I change the delivery address for a replacement sim?

I'm on Orange.
by Grand Master
Grand Master

Re: Can I change the delivery address for a replacement sim?

Then a replacement is free regardless of channels you take.
Brendon

If you think I helped please take time to press the button below
Community guidelines

EE Contact Details...

150 from EE Mobile
0800 956 6000 (Option 5) from any other phone
0800 079 8586 Home Broadband & EE TV

by brendantravis Investigator
Investigator

Re: Can I change the delivery address for a replacement sim?

Thanks for all your help. You've been of great assistance this evening!
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