12-01-2018 09:16 AM - edited 12-01-2018 09:18 AM
I have a Samsung Galaxy S7 Edge and am with EE on pay monthly. Ive had no issues until yesterday when my boyfriend was trying to call me and he keeps getting 'this number is not currently accepting Calls or a similar message every time he tries to call me! I haven't blocked his number and I haven't had any issues with my sim or reported my phone as missing or anything so unsure why I'm having this issue.
12-01-2018 12:14 PM
12-01-2018 01:20 PM
Thanks for your reply!!
My boyfriend is on EE as well and no he hasn't changed networks recently... he also has a Galaxy S7 Edge. I don't appear to be able to receive calls from other numbers either and also am not receiving text messages 😞
12-01-2018 01:26 PM
OK, thanks for answering my questions @Ladyconniver.
Could you try resetting your network settings and re-trying?
Settings >>> General >>> Reset >>> Reset Network Settings and follow the prompts.
You may need to re-set up WiFi connections again after this.
Also, please check for any maintenance works in your area.
Let me know how you get on.
12-01-2018 10:14 PM
Thanks I tried this and still getting the same message 😞
Apparently there's no maintenance going on in my area..
I did an update on my phone and still nothing different
13-01-2018 07:34 AM
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