by Investigator
Investigator

Brought my contract online yesterday won’t let track order just times out help!

Got my contract yesterday got an email to confirm it but no text and can’t track it just times out has my Oder gone through and what can I do??

6 REPLIES 6
Highlighted
by Brilliant Contributor
Brilliant Contributor

Re: Brought my contract online yesterday won’t let track order just times out he

Phone CS at 8am to see what's going on.


BrendonH (Android Expert) Samsung Galaxy S10+ (Android 10/One UI 2.1)
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Highlighted
by
EE Community Support Team

Re: Brought my contract online yesterday won’t let track order just times out he

Morning @Connermh18

 

Thanks for posting on the community.

 

If you can give us a call on 150 we will be able to get this looked into for you.

 

Have a great Christmas 🙂

 

 

Highlighted
by Investigator
Investigator

Re: Brought my contract online yesterday won’t let track order just times out he

Hello thanks for the he reply I’m not a ee member yet is there a number I can contact from other providers and have a good Christmas too! 

Highlighted
by
EE Community Support Team

Re: Brought my contract online yesterday won’t let track order just times out he

Hi @Connermh18

 

Yes of course give us a call on 0800 956 6000.

 

This will get you to our sales team who can check the order for you.

 

Thanks, Leanne 🙂

Highlighted
by Investigator
Investigator

Re: Brought my contract online yesterday won’t let track order just times out he

All fixed now I hope delivery expected by 28th thanks for the help! 🙂 have a good Christmas 

Highlighted
by Investigator
Investigator

Re: Brought my contract online yesterday won’t let track order just times out he

All sorted now thanks for the reply have a good Christmas !

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