18-10-2017 06:49 PM
Most relevant forum i could find but bought a phone today with the £10 EE topup pack included and it said to call 150 and top-up to activate it. I already paid the £10 when i bought the phone though so obviously didn't do that; went online and it says to just start using the texts, data and calls to activate it. Tried texting and calling but they wont work, however data does.
any suggestions on the problem?
18-10-2017 07:11 PM
@jennyh761: What does texting AL to 150 tell you exactly?
What nos. are you calling? Your allowances only include standard UK mobiles & 01, 02 & 03 landlines.
18-10-2017 08:40 PM
It just says i have £0.00 balance; i have tried calling just regular 07 UK numbers but nothing, and no texts will send either.
18-10-2017 08:49 PM
Your pack hasn't been added. You'll need to call CS to find out why & get it added.
18-10-2017 09:03 PM
The only thing is its saying it costs 25p to call CS and i have no other means of calling lol.
if i went in store would they be able to help?
18-10-2017 10:43 PM
They should. Try the Freephone no. in my sig.
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