16-12-2017 11:26 AM
Thank you for your reply, I am happy to say, its all resolved this morning after another call to EE and my call was transferred to apple team. Im all up and running now.
In short: I had to give my watch details again, they added the plan to my account, had to unpair turn all my devices off than back on again. I didn't even need to add the plan in the app, it came on automatically.
Than you all again for you help, input and advises! It works great!
27-01-2018 03:20 PM
Hopefully someone on here can help me. I bought my Apple Watch direct from Apple and set the data package up without issue through the app with EE.
However, I foolishly cancelled the tariff during the six months and on doing so realised how often I actually used the watch without my phone.
ive tried to set this back up through the app and keep getting a code 008 message which asks me to contact EE on 150. I’ve tried this and the only help I had was that i should call Apple as they will give me three months free. I’m not interested in free (can’t believe I’m saying that), all I want is the tariff placed back on my account and the watch reconnected.
can anyone on here help or suggest something as I seem to be getting nowhere.
thanks in advance
by Jneux 30-12-2017
by Louimaj91 09-01-2018
by Zatchlas 09-11-2017