by Evet

Anonymous payment error

Hi I am trying to register for an online account but when I get to the last stage I am getting an error that says anonymous payment error so can't set up the account.

EE Employee

Re: Anonymous payment error

Hi and welcome to the Community @Evet


So I can try and assist, please may I know the following:


  • Is it a mobile telephone or mobile broadband?
  • Have you cleared cookies and cache?
  • Tried a different browser?

Please do let me know.


Many thanks,



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