19-03-2017 01:04 PM
Good afternoon @Acdc
Welcome to community 🙂
I'm sorry to hear that you are unable to buy your data.
Is it for a phone? or a mobile Wifi device?
Did you activate Roaming before you went away?
If not, then please see our EE Roaming - Getting ready to use your phone abroad post.
Are you a pay monthly personal or a pay as you go EE customer?
19-03-2017 01:59 PM
19-03-2017 02:29 PM
Can you make outgoing calls?
Or are outgoing calls and texts not working?
If that is the case, I would recommend a live chat with a service agent as there may be an international restriction on the account.
Please select the EE drop down box and an option for service chat will be there.
Let me know what they say
by Jneux 30-12-2017
by Gnomeface 23-12-2019