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by
Explorer

About expiration date.

Hello!Everyone.

I bought a new EE pay 2 GB in the UK Amazon. I have not used it once. Is there an expiration date for this? Can I use it even after one year?

Sorry if there were lots of same questions.

1 SOLUTION

Accepted Solutions
Highlighted
by Grand Master
Grand Master
Solution

Re: About expiration date.

A EE PAYG SIM is deactivated after 6 months of non-use. You then have a further 3 months to phone EE to reactivate it.

 

Also all EE PAYG SIMs come primed with a recurring Pack of allowances ready to bought out of your PAYG credit as soon as it is sufficient. Any credit you had on it would go to buy this Pack.

 

By texting AL to 150 it should show you the Pack you have bought with your credit & how much you have left from your allowances until its expiry date.

 

Text STOP PACK to 150 before you next top-up & you can use the SIM as normal PAYG at standard per-unit rates.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

4 REPLIES 4
Highlighted
by Grand Master
Grand Master
Solution

Re: About expiration date.

A EE PAYG SIM is deactivated after 6 months of non-use. You then have a further 3 months to phone EE to reactivate it.

 

Also all EE PAYG SIMs come primed with a recurring Pack of allowances ready to bought out of your PAYG credit as soon as it is sufficient. Any credit you had on it would go to buy this Pack.

 

By texting AL to 150 it should show you the Pack you have bought with your credit & how much you have left from your allowances until its expiry date.

 

Text STOP PACK to 150 before you next top-up & you can use the SIM as normal PAYG at standard per-unit rates.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

Highlighted
by
Explorer

Re: About expiration date.

Hello!XRaySpeX.

Thank you for your reply. I have not opened the seal yet. And it has never been active yet. But it may be about a year since I bought it. I am Japanese. Can I use it as soon as I arrive in the UK?

Highlighted
by Grand Master
Grand Master

Re: About expiration date.

@Soron: You can try. It may not start counting down until it's activated. If not you can always buy 1 from a vending machine at the airport. 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
Highlighted
by
EE Community Support Team

Re: About expiration date.

Hi @Soron,

 

Welcome to the EE Community. Smiley Happy

 

You shouldn't have a problem activating your SIM card when you reach the UK.

 

Don't forget to make sure your phone is unlocked to use an EE SIM.

 

Thanks

 

James

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