22-09-2017 05:34 PM
You need to follow the instructions as per EE Apple Music help guide.
22-09-2017 08:43 PM
Thanks @Northerner & Lee. I've tried those steps but the text I get in reply is a list of codes for 150 general enquiries. No mention of Apple Music.
Has anyone else had this problem?
23-09-2017 07:26 AM
Thanks for trying this.
Are you with us on pay as you go or contract?
Also have you had this offer with EE before?
Speak soon 🙂
23-09-2017 08:46 AM
Can you text MUSIC to 150 and let me know the reply.
Also what device are you using?
Thanks for the quick reply 🙂
23-09-2017 09:20 AM
I'm using a Samsung Galaxy S8. This is the reply:
You're just a few steps away from six free months of Apple Music with the data on us! To add this to your account, reply YES to this message (please make sure you've got the bill payer's permission). During the six months, when you stream or download music in the UK we'll cover the cost of the data (just make sure you have some of your data allowance remaining). You can cancel at any time. After six months, Apple Music costs just £9.99 a month.
If you're already an Apple Music member and you'd like six months' streaming for Apple Music on us, reply STREAM to this message. The Apple Music app is available on iOS & Android.
For more info, details about streaming and terms, including what information we use to personalise your service, visit ee.co.uk/applemusic
Previousit when I replied YES, I get this:
150 is a free service in the UK and EU and will be charged at local rates from other countries.
Our most popular services are:
BALANCE: Balance and allowance information incl Data
UPGRADE: Upgrade info
RO country name: Roaming info, RO ITALY for example
ROAMING: Check if your phone is set up to use abroad
CR: Make a card payment
APP: Download the My EE App
UPDATEME: Low allowance alerts
NUMBER: What's my number
BAR: Bar third party premium rate services
BILL: Summary of recent invoices and payments
VM ON or VM OFF to control diverts to your voicemail
SPORT : For more on our exclusive BT Sport offer
COVER : Check what insurance cover your phone has
OFFERS : Find out if you can get even greater value for your money
STOP to 1234: To opt out of marketing communications
23-09-2017 09:27 AM
Thanks for confirming.
Have you replied YES this morning and had this reply?
Also is your number showing correct in the device settings?
Android – Settings> About Phone>My Phone Number
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