05-10-2017 02:33 PM
5GHz band SSID does not show up in the WiFi networks lists of any devices. I tried restart router,reset to factory settings but no luck.
05-10-2017 02:43 PM
Then devices are 2.4 GHz band only.
05-10-2017 02:44 PM
Is it activated on the router under the settings?
Are you close enough to the router?
05-10-2017 03:00 PM
05-10-2017 03:24 PM - edited 05-10-2017 03:27 PM
Welcome to the EE Community.
What type of devices are you trying to connect?
Have you checked they are 5GHz compatible?
Is it a Bright Box 2 router?
05-10-2017 09:54 PM - edited 05-10-2017 09:55 PM
Yes it is bright box 2 router,3 android phones and tablet can't find 5GHz WiFi, was no problems with previous router.
05-10-2017 10:08 PM
Do the router's 2.4 GHz & 5 GHz bands have distinct SSIDs? By default Brightbox 5 GHz SSiDs are prefix by "5GHz-" . I've heard that BT HHs use the same SSID for both bands & some devices have trouble with that.
05-10-2017 10:23 PM
Can't see image. Can't you just say "Yes" or "No"?
06-10-2017 11:41 AM
I notice 1 discrepancy:
My 5 GHz Mode is also A+N+AC but Above & Bandwidth are greyed out & I can't get them to show.
07-10-2017 01:15 PM
Update: this morning my phone found 5GHz singal,but unfortunately it's gone again after few minutes. I think router is faulty it self.
07-10-2017 01:18 PM
Sounds likely. Phone CS & ask for a replacement, cuz it don't work on 5 GHz band.
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