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05-10-2017 08:03 PM
Hello,
I am a PAYasYouGo EE customer. I have turned on my data and roaming, however the 4G network does not seem to be working here in Turkey. Is there something else I can try to get it working?
Thanks
05-10-2017 10:21 PM
EE does not have Turkey listed on their 4G roaming countries list.
Are you having problems with using data on 3G?
05-10-2017 10:23 PM
It says 4G on the phone but either way the data isn't working.. help!
06-10-2017 08:37 AM
Hello there @aussiekanga
Welcome back to the community.
What phone are you using?
Also what happens when you try and use the internet?
Thanks, Leanne.
06-10-2017 09:30 AM
iPhone 6s.
Nothing happens.
06-10-2017 10:09 AM
Thanks for coming back to me @aussiekanga
If you go into Settings > Mobile Data
Do you have Data Roaming On?
Speak soon 🙂
06-10-2017 10:44 AM
Of course I have it turned on, that's why I need help because the data isn't working despite it being on! All other network providers are not working either.
06-10-2017 11:11 AM
Thanks for coming back to me @aussiekanga
What happens when you click on this link http://add-on.ee.co.uk/
Thanks, Leanne.
06-10-2017 09:03 PM
Thanks Leanne! That was really helpful. Looks like I need to buy the add on roaming for turkey.
Thanks heaps!
07-10-2017 06:24 AM
Hi @aussiekanga
Thanks for getting back to @Leanne_T
Here are the Roaming costs for Turkey should you want to have a look.
Enjoy Turkey, I was there is September and I loved it.
Richard
🙂
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